NEW: VCU Health System submitted letters to the state health commissioner and director of the Virginia Department of Health requesting authorization to expand its licensed capacity by 460 beds. This request is in anticipation that the need for inpatient beds may greatly exceed current capacity as the COVID-19 pandemic continues. For additional details, visit VCU News.
NEW: VCU and the VCU Health System are working with state and local officials to prepare in the event of a surge in patients caused by the COVID-19 epidemic that could exceed the total capacity at the VCU Medical Center. One of the sites that has been identified for potential non-COVID-19, low acuity patients is the Honors College residential housing, which originally was built as a hospital.
Minor modifications have begun to ready the building to accommodate non-COVID-19, low acuity patients and their medical care. Students' belongings that are in the Honors College housing are being inventoried, boxed, labeled and relocated to storage at no cost to the student. These students have now been contacted by Residential Life and Housing with more information on retrieving their belongings.
Unfortunately, this work began before we were able to notify students and their families of this emergency decision. We apologize for that. We are operating in a crisis situation with many moving parts. We will do better and ask for your understanding as we work through this crisis together. Our priority remains the health and safety of our students and our community.
We hope that there is no need to use the building for overflow low level acuity patients, but we consider it part of our community service mission to be prepared to help in this time of crisis. There is every intention to return the building to Honors College housing once the crisis has passed.
- NEW: VCU Health is now accepting donations of personal protective equipment (PPE). We currently have sufficient PPE supplies, but we cannot predict the duration of the COVID-19 pandemic. If you are an organization or business (labs, construction, machinery, salons and other personal services) with items including surgical masks, N95 masks, face shields, disposable gowns, latex-free gloves, goggles, shoe covers, head covers and germicide wipes, please consider donating these to help us protect the VCU Health physicians, nurses and team members working on the frontlines of this pandemic. Please bring donations to the valet entrance at the VCU Medical Center Gateway Building, 1200 E Marshall St., Richmond, VA, between the hours of 5 a.m.-11 p.m., Monday-Friday. Valet personnel will assist you with your donation. For more information on donations, please call (804) 628-0400.
- NEW: Two funds have been created to support students and patients affected by the COVID-19 crisis. The VCU COVID-19 Response Fund, administered by the Office of the Senior Vice President for VCU Health Sciences and CEO of VCU Health System, supports research and clinical care related to the COVID-19 pandemic. The VCU Student Life and Learning Fund, administered by the Office of the Provost, provides unrestricted dollars dedicated to enriching the life and learning experiences of VCU students or student groups. This is a newly-created fund that will serve students during the COVID-19 crisis and beyond. For details, visit: https://www.support.vcu.edu/covidresponse/.
- VCU Mail Services has suspended delivery to departments effective Tuesday, March 24. The VMI Building and the Valentine House are open 8 a.m. - 2 p.m. Mail Services will hold department mail until further notice. For arrangements to pick up essential mail, contact Donnette Haynes at email@example.com or 804-828-1343.
- VCU has issued an update on reporting COVID-19 cases, based on guidance from local and state health authorities. Read the full statement.
- Technology Services has provided information to help individuals navigate the process of improving their internet connections, or finding alternative means to connect while still maintaining social distancing so that they can teach, learn, and work during the rest of this semester. Information about free and low-cost wifi, data and hot-spot options is also included at: https://ts.vcu.edu/askit/network-services/home-network-troubleshooting/.
Frequently asked questions
Multiple resources have been developed and are being updated continuously. Below are some of the most frequently asked questions received through COVIDfirstname.lastname@example.org.
With the decision to continue remote classes for the rest of the semester, on-campus student housing will now be restricted to international students who can no longer travel home and cannot make alternative arrangements, and students who would be otherwise homeless if they are unable to remain in on-campus housing.
For more details, visit https://housing.vcu.edu/announcements/coronavirus/.
VCU will be issuing refunds/credits for housing and dining. Information regarding housing and dining refunds/credits to your student account will be communicated to students by April 9.
Given the circumstances, the payment plan due date originally scheduled for April 9 will be postponed to May 4, and the May 2 due date will be postponed to May 26. VCU will notify you through your VCU email account as well as update this website.
VCU will be issuing refunds/credits for student parking permits. Information regarding parking permit refunds/credits will be communicated to students by April 9.
VCU is committed to strengthening our support of our students who have been impacted by COVID-19 and need additional support. Emergency grants and loan funds are available to current VCU students who have experienced one of the following circumstances:
- Unexpected travel expenses due to not being able to reside in a residence hall
- Unexpected travel expenses to care for yourself or a family member diagnosed with COVID-19
- Loss of income due to cut work hours, which has led to needing assistance with living expenses (i.e. housing, food, gas, etc.)
For more more information and how to apply, visit https://sem.vcu.edu/covid-19/.
For VCU employees
Teleworking will be mandatory for all non-designated university employees March 23 through April 30.
Designated employees are those who are required to work or have a compelling reason to be on-site during this public health crisis. Employees and managers should refer to the staffing section of the VCU Human Resources COVID-19 FAQ.
The university recognizes that some employees who previously did not seek ADA Accommodations, but who have a qualifying condition or disability, may need support or assistance during this interim time in order to perform work-related duties. To this end, a modified approach for the temporary need has been developed and implemented to ensure full access to programs and activities. Please confirm your need with your manager and then contact the ADA administrator directly via email at email@example.com.
Effective Monday March 23, 2020, all academic buildings on the Monroe Park and MCV campuses will transition to card access for students, faculty, and staff. Individuals will need their VCU ID card to enter academic buildings. Should any modifications be necessary, please notify your building manager. If you forget your card, contact VCU Security at (804) 828-1196.
VCU Mail Services has suspended delivery to departments effective Tuesday, March 24. The VMI Building and the Valentine House are open from 8 a.m. - 2 p.m. Mail Services will hold department mail until further notice. For arrangements to pick up essential mail, contact Donnette Haynes at firstname.lastname@example.org or 804-828-1343.
Students who are part of the federal work-study program will be paid up to the amount of their award on the normal semi-monthly pay schedule. Student workers (non-federal work-study) will have their payments continued for at least the next 30 days unless return to campus occurs before April 15 and they return to work. University leadership will issue additional guidance once a decision about student presence on campus is made. Payment will be a calculated weekly rate based upon scheduled hours, as reflected in past earnings between January 13 and March 6. Payment will continue on a semi-monthly basis and will be calculated by Payroll Services.
Some students whose work is or can be performed remotely, such as student tutors or help desk support, will be asked to continue working and will be provided with premium pay (1.5 times your regular hourly rate). Supervisors will reach out to you if your work falls into this category.
For full details, visit https://hr.vcu.edu/covid-19/.
Research and libraries
Research operations at VCU are operating as normal but the Office of the Vice President for Research and Innovation will respond to changes in this very fluid situation and changes may be required. All changes will be communicated through your VCU email account and posted on https://research.vcu.edu/covid-19.
Starting March 21, all VCU Libraries physical spaces are closed until further notice in an effort to foster community health and help slow the spread of COVID-19. Robust online services are available to support research and alternative instruction, including access to the libraries’ extensive online collections of ebooks, licensed streaming media, digitized primary resources and journal articles. Details and updates available through VCU Libraries website.
Health care providers, public health officials, University Student Health Services and Employee Health Services can confirm whether there are any COVID-19 cases and individuals being tested for COVID-19 on campus. Student Health Services and Employee Health Services will work with school and department leadership to communicate confirmed cases of COVID-19.
VCU Facilities Management has implemented protocols to help prevent the spread of COVID-19. For details along with some frequently asked questions, visit the Facilities Management COVID-19 web page.
Police and safety
Students, faculty and staff who remain on VCU's campuses can call VCU Police 24/7 for public safety concerns. The emergency line is (804) 828-1234 (x81234 on a campus phone), the non-emergency line is (804) 828-1196. Community members can also use the free LiveSafe app to send in tips or questions 24/7; calls and LiveSafe tips are monitored at all times.
Students, faculty and staff who are off campus can still contact VCU Police to discuss personal safety concerns. While VCU Police officers are limited to their jurisdiction in the City of Richmond, every patrol shift has victim-witness officers who work with survivors of sexual assault, intimate partner violence, stalking and harassment. Officers can advise community members on how best to connect with their local policing agencies and resource-providers, should they need help.
VCUarts Qatar moved to a fully virtual, online work model for all of their employees. Since Monday, March 16, VCUarts Qatar’s buildings are accessible only to designated essential personnel. Previously, VCUarts Qatar announced it was suspending on-campus instruction and move to a remote model of operation. More information can be found at: https://www.qatar.vcu.edu/coronavirus-updates.
To keep patients, visitors and team members healthy, VCU Health has updated its visitor guidelines, reflecting what it has used in the past during peak flu season. For details, visit: https://www.vcuhealth.org/news-center/coronavirus-what-to-know-and-where-to-go.
- VCU Human Resources COVID-19 web page: The central source for HR-related questions.
- Provost’s COVID-19 web page: The central source for academic, faculty and student information.
- Student Affairs COVID-19 web page: Frequently asked questions about student services.
- Vice President for Research and Innovation's COVID-19 web page: The central source for research operations and continuity.
- Vice President for Health Sciences COVID-19 web page: The central source for the health sciences.
- VCU email: Monitor your VCU email account regularly for updates.
- Social media: University-wide announcements will be posted to VCU’s official social media accounts (Facebook, Twitter, LinkedIn and Instagram Stories.)
If you don’t find the answers you need at the locations above, please email COVIDemail@example.com.