Frequently asked questions
Right now, it is crucial that we all do our part to limit community-level and widespread person-to-person transmission. Social distancing, handwashing and disinfecting are more important than ever.
We are following guidelines from the US Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) on our screening and response protocols, and are conducting targeted outreach to relevant VCU populations to protect the health and well-being of our campus community. If you are a student concerned about your own health, please contact University Student Health Services at (804) 828-8828. Other VCU community members should call their primary care provider.
VCU continues to clean daily with EPA approved cleaners effective against COVID-19. Exposed areas and high-touch surfaces are given priority. VCU is following guidance from the CDC, EPA and OSHA regarding isolation, cleaning, disinfection and the protection of students, employees and the public. For more information about VCU’s cleaning and disinfecting procedures, visit fmd.vcu.edu/covid-19.
VCU Health is at the forefront of infectious disease treatment and is equipped, staffed and trained to treat patients with suspected or confirmed infection while keeping our visitors, team members and other patients safe. Visit VCU Health’s COVID-19 what to know and where to go.
Shafer Court Dining Center’s Market 810 will implement the following changes. All food will be made-to-order and served in disposable to-go containers. You may either dine-in or take-out. There are hand sanitizer stations on both levels in the dining center for your use.
If you develop symptoms consistent with COVID-19, please contact your health care provider and take immediate action to self-quarantine. For more information on what to do if you start experiencing symptoms, please visit hr.vcu.edu/covid-19.
If a VCU student or employee tests positive for COVID-19, please report it directly to University Student Health or Employee Health. University Student Health or Employee Health will ensure that appropriate state and local health care authorities are provided necessary information and that personal privacy considerations are respected. VCU will follow notification procedures recommended by these authorities.
Individuals that are determined to have been in close contact with individuals with confirmed cases will be contacted directly by VCU and guided to isolate and monitor their health.
Please note, VCU is working closely with local and state health officials as the number of potential exposures to COVID-19 in the Richmond area is expected to grow. Following their guidance, VCU will not issue university-wide communications about each confirmed or suspected case. When an individual tests positive for COVID-19 and has been in campus facilities, the dean or department head will be provided an email to distribute to notify your school or department about additional cleaning or areas that will be temporarily closed if such a notification is warranted.
As with any cold or flu, it is important for everyone to follow these self-care habits to reduce the chance of infection:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Always wash hands with soap and water if hands are visibly dirty.
- Avoid eating or drinking after others or sharing e-cigarettes.
- Practice social distancing – avoid large groups, crowded public places and maintain a distance of about six feet from others when possible.
- Avoid close contact with people who are sick.
- Avoid touching your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- For the latest prevention guidelines, visit the CDC COVID-19 website.
There is a lot of information out there already on proactive things you can do. We’ve put together a few tips and resources to help. Visit the VCU Keep on Being Well website.
Great question. Consider donating blood or platelets if you are able. As communities across the country prepare for the effects of COVID-19, VCU Health and the American Red Cross are hosting local blood drives to prevent blood supply shortages for hospital patients. We strongly urge healthy, eligible individuals to donate blood or platelets during this time. Please consider making an appointment to donate at https://www.redcrossblood.org/give.html/drive-results?zipSponsor=VCUHealth.
In addition, two funds have been created to support students and patients affected by the COVID-19 crisis. The VCU COVID-19 Response Fund, administered by the Office of the Senior Vice President for VCU Health Sciences and CEO of VCU Health System, supports research and clinical care related to the COVID-19 pandemic. The VCU Student Life and Learning Fund, administered by the Office of the Provost, provides unrestricted dollars dedicated to enriching the life and learning experiences of VCU students or student groups. This is a newly-created fund that will serve students during the COVID-19 crisis and beyond. For details, visit: https://www.support.vcu.edu/covidresponse/.
VCU Health is now accepting donations of personal protective equipment (PPE). We currently have sufficient PPE supplies, but we cannot predict the duration of the COVID-19 pandemic. If you are an organization or business (labs, construction, machinery, salons and other personal services) with items including surgical masks, N95 masks, face shields, disposable gowns, latex-free gloves, goggles, shoe covers, head covers and germicide wipes, please consider donating these to help us protect the VCU Health physicians, nurses and team members working on the frontlines of this pandemic. Please bring donations to the valet entrance at the VCU Medical Center Gateway Building, 1200 E Marshall St., Richmond, VA, between the hours of 5 a.m.-11 p.m., Monday-Friday. Valet personnel will assist you with your donation. For more information on donations, please call (804) 628-0400.
VCU Recreational Sports has launched a webiste with online resources, programming and ideas to help you stay active while their facilities are closed because of COVID-19. Visit the Rec Sports Virtual Programs site for details.